AI Usage Analytics

This dashboard shows the use of Artificial Intelligence in your workspace, letting you track consumption, cost and quality of the responses generated by AI.

2026-08-12

Steps to access:

  • In your channel, go to Statistics.
  • Select AI Usage in the left-hand menu.
  • Choose the period you want in the date filter (custom or preset).

Available metrics

  • Call status: total of successful vs. failed AI calls, in a bar chart and a donut chart.
  • Usage by provider: distribution of the calls among the providers configured in the workspace (e.g.: OpenAI, Claude and others available).
  • Average response time by provider: how long each provider takes, on average, to return a response.
  • Token consumption: input tokens, output tokens and the total, by period.
  • Processing time distribution: histogram of the time the calls take to be processed.

What it is for

  • Track cost and volume of AI usage by provider.
  • Identify failure spikes that may indicate a configuration problem or a usage limit of a provider.
  • Compare performance between providers to decide which one to use in each function.

If you need more help, submit a ticket to support.