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Contact Support

If you need help with the NicoChat platform, submit a ticket through our Discord:

2026-08-12

This is the same channel listed on the Statistics pages (Messages, Conversations, Error Logs, etc.) for additional questions.

Priority support (NicoPartners)

Partners with access to NicoPartners have a priority support channel: inside NicoChat, go to "Your Plan" > "NicoPartners" and click the Priority Support button.