GoHighLevel V2 - CRM V2

NicoChat integration with GoHighLevel:

You can find this integration under Integrations. GoHighLevel has two API versions — 1.0 and 2.0 — and we support both.

CRM V2 Integration

• V2: OAuth — you need to log in with your username and password.

Integration with GoHighLevel V2:

• Log in to your account.
• Enter your email and password.
• Connect your account.
• Click "Confirm". You will be redirected back to NicoChat.

Actions:

• Actions work in all supported channels.

• In any channel, open the Flow Builder.
• Right-click, go to "Action" and then "Integration".
• You will see "CRM Version 1 API" and "CRM Version 2 API".

Here is the list of supported actions, by API version:

• Location-related, contact-related
• Access campaigns, add or remove contacts from campaigns
• Access users, add or remove users
• Access calendars, add or remove
• Access custom fields, add or remove
• Access opportunities, get pipelines
• Access templates

Location-related action

• Get Location Info

Through this action you have access to the location information: ID, company ID, name, address, timezone, email, and much more.

• Get Location Tags

Through this action you get the tag's name and ID.

• Create Location Tag

Through this action you create the tag by entering its name.

• Update Location Tag

By entering the tag ID, you update its name.

• Delete Location Tag

By entering the tag ID, you delete it.

Contact-related action

• Search Contacts

You can search for contacts, including by name.

• Search Duplicate Contacts

You can search for duplicate contacts by entering the email or the phone.

• Get Contact

You can get a contact by the contact ID.

4. Create Contact
Fill in the details: Phone is required; there are also First Name, Last Name, Email, and other fields.

• Update Contact

You can update the contact from the contact ID. It works the same as creating a contact; you just need to enter the ID.

Update Contact Custom Fields

Delete Contact Custom Field

• Upsert Contact

Upsert means that, if the record already exists, it will be updated; if it does not exist, it will be created. It works the same as creating a contact.

• Delete Contact

You can delete the contact by entering the contact ID.

• Create a Note to Contact

You can create notes and attach them to the contact by the contact ID.

• Add Tags to Contact

You can add tags to the contact by entering the contact ID and the tag name.

• Remove Tags from Contact

You can remove tags by entering the contact ID and the tag name.

Message-related action

• Send SMS Message

You can send an SMS by entering the body text and the contact ID.

• Send Email Message

You can send an email to the contact by entering the contact ID, Subject, and Body; the message's From field is optional.

Campaign-related action

• Get Campaigns
• Add Contact to Campaign
• Remove Contact From Campaign
• Remove Contact From Every Campaign

Calendar-related action

• Get Calendars

You can get the list of all calendars, with IDs, names, open hours, etc.

• Get Calendar Groups

You can get the calendar details by entering the calendar ID.

• Delete Calendar

You can delete the calendar by entering the calendar ID.

• Calendar Get Free Slots

You can retrieve the free slots by entering the calendar ID, the start date, and the end date, in Unix format.

• Get Appointments for Contact
• Calendar Get Appointment
• Calendar Create Appointment
• Update Calendar Scheduling
• Calendar Create Block Slot
• Update Blocked Slot in Calendar
• Calendar Delete Event

Workflow-related action

• Get Workflows
• Add Contact to Workflow
• Remove Contact From Workflow

Custom fields-related action

• Get Custom Fields
• Create Custom Field
• Update Custom Field
• Delete Custom Fields

Custom values-related action

• Get Custom Values
• Create Custom Value
• Update Custom Value
• Delete Custom Value

Opportunity-related action

• Search Opportunity
• Get Pipelines
• Get Opportunity
• Create Opportunity
• Update Opportunity
• Upsert Opportunity
• Update Opportunity Status
• Delete Opportunity

User-related action

• Get Users
• Get User Info
• Create User
• Update User
• Delete User

Template-related action

• Get SMS/Email Templates

Triggers

• V1 does not have triggers
• V2 triggers work in the Omni-Channel
• V2 triggers work when the contact is created from NicoChat (bot)

Triggers are supported in GoHighLevel Version 2.0. Version 1.0, unfortunately, does not support these triggers. Currently, triggers are available in the Omni-Channel only.

These triggers include:

• Contact created
• Contact deleted
• Contact tag updated
• Campaign status updated
• Opportunity created, deleted, or updated
• Task created, deleted, or updated
• Appointment completed

Any of these actions in GoHighLevel can trigger the flow you set up in NicoChat, which enables two-way synchronization. One important note: these contacts need to be created from within NicoChat for the triggers to work.