NicoChatNicoChatDocsSearch the docs…
Sign in
Channels/WhatsApp/WhatsApp QR Code/NicoZap - WhatsApp QR Code

NicoZap - WhatsApp QR Code

NicoZap is the NicoChat provider that lets you connect your WhatsApp by QR Code or Pairing Code straight into the platform, with no VPS, external servers or complex setup.

2026-08-20

Introduction

NicoZap is the NicoChat provider that lets you connect your WhatsApp by QR Code or Pairing Code straight into the platform, with no VPS, external servers or complex setup.

It replaces providers such as Z-API and Evolution, offering:

  • Extremely low cost
  • Stable and fast connection
  • Simple setup
  • Full integration with NicoChat bots and automations

Migrating from another provider

If you already use WhatsApp QR Code through Z-API, Evolution or UazApi, you do not have to start over: the channel stays the same, only the connection changes. The flows, the settings and the contacts stay where they are.

1
Create and connect the NicoZap instance
Follow the steps in the next section until the indicator turns green. Have it ready before touching the channel.
2
Open the WhatsApp QR Code screen
That is where you link and unlink channel and connection.
3
Unlink the channel from the old connection
The channel keeps existing, with everything inside it.
4
Connect the channel to the NicoZap instance
From then on messages start arriving through the new connection.
Before you unlink
There is no way to restore the previous state if you unlink by mistake. On top of that, each contact stores in its record the connection it came through, so some of the old contacts may not behave as expected after the switch.

Creating and Connecting a Number

  • Click "New Instance" and give it a name (only the account owner can create instances).
  • On the instance you created, open the actions menu and click "Connect".
  • Choose "Connect with QR Code" (scan it with the WhatsApp on your phone) or "Connect with Code" (enter the number, generate a code and type it on your phone).
  • Once it connects, the status changes to active (green indicator).

If It Disconnects

The card shows a red indicator and the reason. To reconnect: menu → "Connect" → generate a new QR Code or code.

Permissions

Role
What they can do
Member
Reconnect existing instances
Admin
Also manages webhooks and advanced settings
Account owner
Also creates, deletes and purchases more instances

Limit per Plan

Each plan has an instance quota, visible to the account owner under "Your Plan".

Warning
During the free trial without a card, the limit is only 1 NicoZap instance. Extra instances are purchased as an addon, always with a price preview before you confirm.

Groups in Live Chat (Advanced Settings)

Note
Where to find it: on the card of the connected instance, open the three-dot menu and click "Advanced Settings" (visible only to Admin and Account owner).

This option lets messages sent and received in WhatsApp groups on that instance also reach NicoChat Live Chat, not just private conversations.

  • The instance must already be connected to the NicoChat channel before you can enable groups — otherwise the option stays blocked with a warning.
  • Once enabled, each WhatsApp group starts appearing in Live Chat as a contact of its own, identified with the prefix "G: group name" (for example, "G: Oliveira Family"), and each message shows the name of whoever sent it inside the group.
  • To keep flows designed for private conversations from firing inside groups (or the other way around), build a condition in the flow builder that checks whether the User Name starts with "G:", splitting into a "Group Flow" and a "Private Flow".
  • A purple "Groups" badge appears on the instance card while the option is active.
Warning
This is a Beta feature. Enabling it requires typing a confirmation phrase ("ACTIVATE GROUPS"), since it starts bringing additional group message volume into Live Chat. Disabling does not require confirmation — just delete the groups webhook through the toggle itself.

See also